FAQ
Shipping & Delivery
What are your shipping options for the U.S.? We offer three convenient shipping methods to fit your needs:
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Express Shipping (3-6 business days): $20.00
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Standard Shipping (7-14 business days): $10.00
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Free Shipping (7-14 business days): Available on qualifying orders!
How long will it take to receive my order? Total delivery time = Processing time (usually 1-3 days) + Shipping time. Depending on your choice at checkout, you can expect your toys within 3 to 14 business days.
Do you provide tracking information? Yes! Once your order has shipped, you will receive an email with a tracking number so you can follow your package's journey to your doorstep.
Orders & Returns
Can I change or cancel my order? We process orders quickly, but we’ll do our best to help! Please contact us within 12 hours of placing your order if you need to make changes.
What is your return policy? We want you to love your purchase. If you’re not 100% satisfied, please reach out to our support team within 30 days of delivery for assistance with returns or exchanges.